It is human nature that we appreciate being recognized and acknowledged. It’s about having your actions or feelings responded to positively. Occasionally this recognition makes you feel just a little bit special - not in an egotistical way - but by way of a sense of accomplishment.
Read MoreThe Value of Customer Insights
It is an easy trap to fall into: frantically seeking out that next customer. Any customer will do in fact so long as they meet daily budget or the occupancy target for that month.
Right…..well not always! How often do we stop and actually take a more strategic approach to our ‘next’ customer? And further, are they the ‘right’ customer for your business?
Read More